Account Deletion
How to request the deletion of your account and data
We value your privacy. You have full control over your data. Below are the ways you can request the deletion of your account and all associated data.
Option 1: In-App Deletion (Instant)
You can delete your account directly within the Chefito app. This is the fastest way.
- Open the Chefito App.
- Go to Settings.
- Open the 'Me' tab and scroll to the account section.
- Select 'Delete Account' and confirm. If you have a subscription, cancel it in the App Store or Google Play first, because deleting your account does not stop billing.
Note: This will immediately and permanently delete all your recipes, items, photos, and personal settings.
Option 2: Request via Email
If you cannot access the app, you can request deletion via email.
- Send an email to: datenschutz@pinedapps.de
- Subject: 'Account Deletion Request'
- Please send the email from the address associated with your account so we can verify your identity.
We will process email requests within 30 days, usually much sooner.
What data is deleted?
When your account is deleted, we remove all personal data associated with your account, including:
- Your user profile (email, username)
- All your recipes and ingredients
- Your inventory items and shopping lists
- Any uploaded photos
- Your app preferences
Some records are kept for limited periods as described in our privacy policy: consent evidence, ranking scores and moderation cases, encrypted backups for up to 30 days, and records we must keep by law. Apple and Google keep their own purchase records.