Get help from Chefito.
The most common answers are right here. For anything else, write to us directly.
The most common questions.
How do I cancel a subscription?
Subscriptions renew automatically unless cancelled in the Apple or Google account settings before renewal.
How do I delete my account?
The quickest way is right in the Chefito app. You can also ask for deletion by email. The Delete account page explains both ways step by step.
How do I back up my kitchen data?
In the app you download a backup of your kitchen as a JSON file, with your pantry, recipes and settings. You can restore your data from it later.
What happens to my data if I cancel?
Cancelling or downgrading does not delete your kitchen data; access to content beyond Free limits may be restricted.
Can I use Chefito without the app?
Use Chefito in your browser. Subscriptions can only be purchased in the iPhone or Android app.
Is there a free trial?
A free trial may be offered by the relevant app store. Availability and duration are displayed before purchase.
Looking for the app stores instead? Go to Download.
Product support
Write to the right address.
Questions about using Chefito, subscriptions, store access, or account issues.
support@pinedapps.dePrivacy requests
Requests about access, deletion, export, correction, objection, or consent withdrawal.
datenschutz@pinedapps.deAbuse and safety
Reports about harmful content, impersonation, suspicious activity, or urgent safety concerns.
abuse@pinedapps.deSecurity researchers can use the public security.txt file to find disclosure contacts and scope. Please avoid destructive testing or accessing other users data. Open security.txt
Data deletion and export
Chefito provides a public account deletion page and privacy contact path. In-app backup/export tools can help you keep a local copy before cancelling or deleting.
Delete accountData Privacy